Social Work Office of Research & Public Service

Survey Research & Data Analysis

We collaborate with clients to customize survey research design, data collection methods, and tailor analysis for actionable results that inform policy and program decisions.

Customized Survey Research Plans

  • Cross-sectional
  • Pre/Post
  • Longitudinal
  • Panels


  • Questionnaire design
  • Reliability
  • Validation
  • Language translations

Sampling Decisions

  • Minimum sample size to detect impact
  • Stratification
  • Weights

Data Collection

  • Computer Assisted Telephone Interviews (CATI)
  • Web & mobile platforms
  • Mail surveys & in-person/canvasing
  • Quota monitoring
  • Purchase & distribution of incentives

Statistical Analysis

  • Exploratory/descriptive analysis
  • Analysis of variance/covariance
  • Causal analysis
  • Cluster analysis

Reporting & Data Visualization

  • ArcGIS mapping
  • Tableau
  • Audience-tailored data reporting

Recent Accomplishments

Knox County Community Health Needs Assessment

Partnered with the UT Baker Center and Knox County Health Department to conduct a Community Health Needs Assessment through both quantitative and qualitative means. SWORPS team efforts included 12 diverse focus groups and 12 key informant interviews, as well as a community web survey. Focus group participants were asked to share their perspectives about community health issues and potential ways to address these problems, and key informants shared how the community is currently addressing community health concerns. The Community Survey was conducted with 603 Knox County adults using a mixed-mode approach (including telephone and web surveys) to ensure all age groups and geographic areas of the county were adequately represented. The Knox Co. Community Health Needs Assessment informs decisions and the service array of local non-profits and county government entities.

East Tennessee Epilepsy Foundation

Collaborated with the East TN Epilepsy Foundation to develop a survey to measure public awareness and attitudes toward people living with epilepsy. The results of a statewide survey informed the Foundation’s public education campaign efforts. The survey was also designed to help identify individuals with a diagnosis and caregivers for a follow-up study.

Team Members

Amy Melton

Survey Center Manager

Mack Swiney

Survey Research & Data Analysis Manager

Jingyi You

Survey Research/Data Analyst